For information and questions relating to placing orders, issues with orders, and information on shipments.
Unfortunately we’re unable to offer returns or refunds for change-of-mind purchases. Refunds are only issued in the case of a damaged or faulty product purchased directly with Dose & Co. Please reach out to us via the Contact Us page if you have purc
We deliver to NZ, Australia, USA, Canada and UK only however we are currently working on expanding our international shipping so our products are made available globally. Please check Amazon for shipping options in your area and check local health an
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du
US. We currently offer free delivery nationwide on subscription orders $50 and over and all one off orders of $60 and over. A flat shipping rate of $6.99 applies for orders under $60 within the U.S. NZ. We currently offer free delivery nationwide on
Delivery times vary depending on the destination and the shipping method selected. Your order will be dispatched within 24 hours and typically arrives within 3-5 days.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Orders are processed within 2-4 business days from our warehouse and then sent to our carriers for delivery. We trust your order will be delivered soon. You can get in touch with the courier through the tracking link that inside your email that was s
We are only charging tax on orders that are purchased out of the states where we have a physical warehouse distribution. The governing body in those other states may reach out and ask for separate tax to be collected. Although it is very unlikely, we